Big Tomato Tech Knowledge Base

Sometimes you might encounter an issue with none of the links on your site being clickable, including the menu. You may also see the 'sticky crisis row&...

If this is a problem with your Main Menu drop down grid, you might need to edit it using the Mega Menu functions.  Here's an article that shows how:...

You might have an issue where the Crisis Row that is normally at the bottom of every website page is now stuck to the top instead, and covering some menu it...

After you make changes to your website content (pages, posts, menus, events, popups etc.) you should always Clear the Cache so that your website visitors...

This is a restriction of WordPress when it's run in a network format, because of the inherent vulnerabilities / hack-ability of Javascript, iFrames, etc...

If you've uploaded fillable PDFs to your site, and placed them on a page with the goal of visitors being able to fill them out, you may experience the i...

When someone is added as a user, WordPress sends an email with a link to activate their account. The activation code is part of the link and should be autom...

If you get a critical error when clicking on an event, check to see if you are loading a form twice.  The error can be caused by other things but i...

Because Big Tomato runs a configuration of WordPress called 'MultiSite', which is a network of connected websites, site administrators cannot add Ja...