Big Tomato Tech Knowledge Base

Troubleshooting 9

• Website Links Not Working / Can't Navigate
• Main Menu Doesn't Look Right / Item Missing (New Theme)
• Crisis Info Stuck to Top
• Clearing Cache With Breeze
• Can't Add Code / iFrame to Site / Code / iFrame Disappears When Saved

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Training/Beginner Resources 1

• Training Resources for New NAMI EasySite Users

How to Create a Single Event 6

• How to Add a One-Time Event Using the Event Calendar
• Assign an Event Category
• Assign an Event Location (aka Venue)
• Select a Featured Image
• Adding a Registration Form to an Event

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Recurring Events 6

• Creating an Event Series
• Creating an event series that occurs on a specific day each month
• Creating multiple event series under the same event
• Delete an event from a recurring series
• My Recurring Events/Groups/Meetings Stopped Showing!

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Event Details 5

• Add New Event Category
• Change Event Category Color
• Delete Event Category
• Add a New Event Venue
• Show All Events at a Venue

Event List Widgets 2

• Event List Widget in Menu (under Calendar)
• Small Calendar with Event List on Homepage

Event Calendar Settings 3

• Search for an Event
• Fix Crowded Event List
• WP Rocket: Turn Off Caching for Calendar, Page, Post, PopUp etc.

Video Tutorials 3

• Event Series Feature - Overview & Tutorial - YouTube
• Single Event Shortcode
• Events Calendar Pro Widget Shortcodes

Series vs Recurring Events 1

• What's the Difference Between Recurring Events and an Event Series?

Add or Remove Page to Menu 3

• Parent and Child Pages
• Make Page appear in Menu
• Remove an internal breadcrumb from a Page

Cache Settings 0

Post Appearance on Homepage 6

• Link Posts to the Latest News/In the News (Homepage) section
• "Stick" a Post to remain at the top of the Homepage
• Change the order of Posts on Homepage
• Delete old Posts
• Assign a Category to a Post (Classic Theme)

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Page or Post Revisions, Visibility, Sharing 7

• View revision history and restore previous versions (not for Visual Page Builder)
• Make a page "private" (not visible)
• Restore a Past Page Edit (Revision) in the Page Builder
• See "Edit Content" solutions for info on editing text
• How Do I Redirect a Page or Post to Another Page or URL?

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FontAwesome 2

• Using Font Awesome
• How to Add Availability Icons and a Legend to Your Menu

Edit Page Content 8

• Create a New Page and Launch Beaver Builder Editing
• Launch Beaver Builder/Visual Page Builder
• Edit Page Content
• Pasting Text Without Original Formatting
• Editing the Homepage Content Slider (New Theme)

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Posts 3

• Posts Module
• Create and Assign a Post Category (New Theme)
• Add or Change a Default (Fallback) Featured Image on Posts Modules

Sidebars and Footers 4

• Edit Crisis/Contact Info in Global Footer
• Edit Sticky Crisis Row
• Edit Sidebar Crisis Information
• Remove Sidebars on a Page

Rows, Modules, and Columns 9

• Add a Row/Module
• Duplicate a Row or Module
• Delete a Row or Module
• Save Rows and Modules
• Add a Saved Row or Module to Another Page

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Using Basic Modules 10

• Text Editor
• Anchor Links (using Text Editor)
• Headings
• Images
• Videos

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Using Media Modules 0

Using Actions Modules 0

Using PowerPack Modules 4

• Team Module (Board Leadership & Staff page)
• Logo Grid & Carousel Module
• Hover Cards
• Timeline (for Newsletter Archive)

Add Pages to Menu 2

• Add a Page to the Menu
• Remove a Menu Item

Menu Settings and Customization 5

• Adjusting Drop Down Panel Grid Layout
• Add Navigation Arrow Icon to Sub Page
• Add Icon to Menu
• Style a Menu Item
• Add an image to Menu

Custom Menu Links 1

• How to add a Custom Menu Link or Outside Website Link to Menus

Edit Images 3

• Add alt tags and titles to Images
• Edit Image in Page or Post
• Add Image to Page or Post

Gallery 2

• Create Photo Gallery
• Edit Gallery Image size

Media Settings 2

• Sort Images in Media Library
• Change default Image settings

Video Links 0

PDFs 1

• My PDF Links Don't Work

Form Settings 7

• Add a new Form
• CAPTCHA settings
• Change Form Title
• Enable and Disable Forms
• Where do I find the Form ID (shortcode)?

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Form Entries 6

• View Form Entries
• Change Data Columns for Entries
• Export Entries from a Form
• Admin Only: Edit details of an entry
• Download Files from Gravity Forms Entries

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Donation Forms 4

• Create or edit a PayPal or Stripe feed
• Change Donate Button Text or Image
• Updating the PDF Thank You/Receipt Letter Body
• Updating the PDF Thank You/Receipt Letter Signature Block

Connecting Mailchimp or Constant Contact to a Form 2

• Connect a Form to Constant Contact
• Add Form Subscribers to a Constant Contact or Mailchimp List

Form Notifications and Confirmations 7

• Admin Form Notification
• Registrant Form Notification
• Change Form Notifications
• Conditional Logic for Notifications
• Text Confirmations

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Popups 5

• How to Preview a Popup
• Enable or Disable a Published Popup
• Targeting a Popup - Be Nice to Your Web Visitors!
• Using the EasySite Promo Popups
• How to Create a New Popup

Drafts 0

Site Content (Pages, Posts, etc) 2

• Featured Image on Posts (New Theme)
• How to Add Icons to Your Menus, Pages and Posts (Manual Method)

New Theme Dashboard and Settings 0

Add Page to Menu 2

• Add Page to Menu (parent-child pages)
• How to Select a Menu to Edit and Add a Page to It

Menu Settings 4

• Move Primary Menu from left sidebar to top of Homepage
• View Menu locations on Homepage
• Change Crisis Line phone number
• Advanced Menu settings

Edit Text 8

• Edit text size, color or style (bold, italic, etc.)
• Insert a blank line or hard return in content
• Add email hyperlinks
• Add direct link to PDF in Page
• Add "Read More" Button Link to Page or Post

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Troubleshooting 3

• Embedded Links—Watchout!
• Why does my text look strange (extra spaces, large headings, etc.)?
• Tables in Word and WordPress

Site Settings 4

• Turn off comment email notifications
• Set the timezone for my site
• How to Add a Privacy Policy
• Fix Event List Display

Admin: users, email, support 7

• Admin Only: Add, Change, or Remove User
• Change Site-Wide Admin Email
• Verifying Domain Contact Information After Changes
• Configure SMTP mail settings
• Purchase EasySite support token

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Homepage Settings 8

• Settings Overview
• Set the Homepage
• Control number of Homepage Posts
• Customize or remove Banner from Homepage (Classic Theme Only)
• Admin login on Homepage

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FAQ 10

• How do I fix Images that are too small or too large?
• How do I make Metaslider images look better?
• How do I add PayPal or Stripe Payment Options to a Form?
• Why Aren't My Changes Showing Up?!! (Website Caching)
• How to Clear Browser Cookies for Saved Logins etc.

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Yoast SEO 1

• How do I increase the Google ranking of my site?

Widget Settings 6

• Editing Widgets (Classic Theme)
• Edit content in the Footer
• Edit the widget title or text
• Move a Widget
• Add an RSS Widget

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Events in Widgets 0

Social Media 2

• Add Twitter Feed to Homepage
• Manually connect Instagram feed

CSS 2

• Access the custom CSS for your site
• Edit CSS for Images

Remove a Slide 1

• Delete a slide

Slider Settings 6

• Add caption to a slide
• View dimensions (pixels) for the slides
• Turn off autoplay for slides
• Metaslider code for the Homepage
• How do I make the slider images look better?

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Setting up Google for Nonprofit 5

• 1. Applying for Google for Nonprofit
• 2. After TechSoup Verification: Next Steps
• 3. Verifying Your Domain
• 4. G Suite for Nonprofits Activation
• 5. After Google Activation: Set Up MX Records (To Use Gmail)

User Friendliness 1

• Have Your Popup Showing on Only One Page - Not EVERY Page

RevSlider Settings 0

Multi-Factor Authentication 7

• MFA Using Email One-Time Password (OTP) for MFA
• MFA: Downloading and Using Backup Codes
• MFA: Logging in Using Magic Links
• Magic Link Sign-In Option for Locked Out Account
• Common Problems Users May Encounter with MFA and How to Resolve Them

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Login 6

• How to Find the Activation Key for a New User Account
• Login to your Admin Panel (New Theme)
• Login to Your Admin Panel (Classic Theme)
• How Can I Reset My Password or Reset Someone Else's Password?
• How do I reset my WordPress password?

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