Big Tomato Tech Knowledge Base

As part of Big Tomato Tech's ongoing commitment to keeping your account secure, we are implementing MFA across our WordPress networks. This articl...

Introduction Adding a mobile app authenticator as your second factor for Multi-Factor Authentication (MFA) is a secure and convenient way to protect your ac...

Introduction Using email One-Time Passwords (OTPs) as your second factor for MFA adds a layer of security to your account. This guide will show you how to s...

Introduction Backup codes are an essential safety net for your MFA setup. If you lose access to your primary authentication method (e.g., your ...

Introduction Magic links provide a simple and secure way to log in without needing a password. This guide will show you how to use magic links with MFA. ...

Requesting Magic Link from the WordPress Login Screen If your username has been locked out during a brute force attack detected by our security system, you...

Introduction While MFA greatly enhances your account’s security, you might occasionally run into issues. This guide covers common problems and how to resolv...

1. You must be logged in to the backend of your website.  From the WordPress dashboard, visit Users -> Your Profile, then scroll to the bottom whe...

Introduction Managing multiple WordPress accounts can be challenging, especially with MFA enabled on all of them. This guide provides tips on managing MFA a...